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Organizational leaders are continually challenged to address how to deliver the results, gain competitive advantage, and cope with change. To address these challenges effectively, they must foster and facilitate active collaboration and knowledge sharing between employees, customers and partners. To promote innovation and enable leaders to make the right decisions at the right time, organizations must be able to proactively access and analyze the relevant intelligence and knowledge within and outside of the corporate boundaries.

Knowledge management involves the continual processes, best practices and the supporting technologies through which organizations create and share value from their intellectual assets to support a dynamic and changing business landscape. A comprehensive knowledge management strategy must address the knowledge needs and objectives of the organization, and map how existing infrastructures can be leveraged in combination with best practices and new technologies to meet these needs and objectives.

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The ArborSys team has experience in working with organizations to assist in identifying key knowledge needs within the organization, collaborating with the organizational stakeholders in developing an overall knowledge management strategy and roadmap, and providing consulting services to realize the roadmap.

 
Our experts provide services in the following areas:
Strategy and Roadmap

We assist our clients in auditing/ assessing the organizational capabilities and culture to identify and define:
bullet Knowledge needs
sublink Knowledge assets
bullet Knowledge creation and usage processes
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Governance and organization of knowledge assets
bullet Existing infrastructures and tools
Based upon business priorities, we provide consultation to develop the appropriate strategy and roadmap to meet identified knowledge needs.
Process Improvement Programs/ Best Practices

Based upon the existing gaps and needs, we assist in identifying best practices and opportunities to streamline or improve processes:
bullet Knowledge creation processes
sublink
Knowledge usage within and between knowledge activities
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Governance and organization of knowledge assets
Knowledge Management Solutions

We assist in appropriate solution implementation:
bullet Community of Practice
sublink Team Collaboration Sites
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Solutions that integrate technologies for KM needs:  
sublink Portal
sublink Content Management
sublink Search
sublink Taxonomy management
sublink Business Intelligence
sublink Business process and workflow
casestudy Case Studies
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